Five or six year ago I purchased a 250Gb external hard drive and in a recent move to a new apartment the hard drive failed. I am not sure if something broke during the move, but it is totally unresponsive. I am going to have to purchase another one and have someone transfer the data to the new drive. I have all of my music and years worth of work as well as my new design, which was looking really nice. Hopefully I'll be able to have it replaced shortly and everything will be back to normal.